OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/11 and Saturday, 7/13/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Data Center Storage Maintenance (Netapp Production Cluster)
Description of change: OIT is performing maintenance on the Netapp Production Cluster to prepare for upgrades.
Downtime window start: 07/11/2024 6:00 AM
Downtime window end: 07/11/2024 6:30 AM
Affected services: Work is only being performed on one of the two redundant switches, so no downtime is expected but there is a potential to affect all services dependent on NetApp storage, including major ones, such as: Banner, Oracle Identity Manager (OIM), Andi Shares, Ibiweb, MSSQL databases and services dependent on those, Network Registration, Grouper, Owlapps, Edocs, and Papercut to name a few.
End-user impact: End-user impact is not expected. However, if any issues occur during maintenance, services may be impacted.
PeopleFirst Integration Update
Description of change: OIT is making changes to the PeopleFirst integration update to resolve reported issue (Hospitalization deductions were taken multiple times)
Downtime window start: 07/11/2024 6:00 AM
Downtime window end: 07/11/2024 8:00 AM
Affected services: Workday will be updated.
End-user impact: Staff
Slate Decision Codes and Attributes Crosswalks For Decisioning in Banner
Description of change: OIT have created a process to load attributes or contact types in the process of decision posting from Slate to Banner.
Downtime window start: 07/11/2024 6:00 AM
Downtime window end: 07/11/2024 8:00 AM
Affected services: Banner
End-user impact: Students
Database Server Change
Description of change: This multiphase efforts to reestablish dataguard. In this phase OIT will make configuration changes and restart the portion of the application.
Downtime window start: 07/11/2024 5:00 AM
Downtime window end: 07/11/2024 6:00 AM
Affected services: University frevvo forms application.
End-user impact: All Students and Staff
VPN Management Server Maintenance
Description of change: OIT will be performing maintenance on the Advanced VPN infrastructure from 10:00 a.m. until 8:00 p.m. on Saturday July 13th. During this time, there may be periods of time where newly installed Advanced VPN clients may be unable to obtain configuration. This maintenance should not affect the use of Advanced or Basic VPN.
Downtime window start: 07/13/2024 10:00 AM
Downtime window end: 07/13/2024 8:00 PM
Affected services: Advanced VPN
End-user impact: We anticipate inimal end user impact limited to any user that installs the advanced VPN client for the first time. There will be a period of time during the maintenance where new clients will be unable to get a license or a configuration file. Existing clients will work while the server is under maintenance.
Latest System & Network Status
- Mediasite resolution delayedSome users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.
- [Resolved] Mediasite DisruptionMitigation steps have been completed
- Mediasite DisruptionInvestigating – The vendor is investigating a potential issue in the Video Cloud environment and will provide more information when possible.
- [RESOLVED] Network Stability Issues – Jupiter CampusThe network stability issues on the Jupiter campus have been resolved and stable network connectivity was restored around 4:30.
- Network Instability – Jupiter CampusThe Jupiter campus is experiencing network instability again affecting connectivity to the internet. OIT is currently working to resolve the issue and restore network connectivity to normal.
- [RESOLVED] Network Instability – Jupiter CampusThe network instability issues at the Jupiter campus were resolved around 8:40 a.m. this morning. OIT has been monitoring the situation and has not seen further disruptions in the network after that time.