OIT Systems Maintenance, Thurs. Nov 30 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/30/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Sunapsis Server Maintenance
Description of change: OIT will be performing Sunapsis system maintenance. During this time, Sunapsis will be offline.
Downtime window start: 11/29/2023 10:00 PM
Downtime window end: 11/30/2023 12:00 AM
Affected services: Sunapsis
End-user impact: This maintenance only impacts IEI Staff.
Server Maintenance
Description of change: OIT will be performing server Maintenance affecting TechFee, Gradrates, GradeMan, ServiceAwards, SoftLic, transient, and wconline
Downtime window start: 11/30/2023 12:00 AM
Downtime window end: 11/30/2023 1:00 AM
Affected services: TechFee, Gradrates, GradeMan, ServiceAwards, SoftLic, transient, wconline
End-user impact: The services mentioned above will be offline during this time.
Banner Maintenance
Description of change: OIT will be performing maintenance on Banner. Banner will not be available during this time to allow the Ellucian support team to install several module upgrades/patches/administrative pages to bring FAU up to compliance with the latest Financial Aid releases.
Downtime window start: 11/30/2023 3:00 AM
Downtime window end: 11/30/2023 6:00 AM
Affected services: Banner
End-user impact: Banner will be unavailable during this time.
Data Transfer Node Upgrades
Description of change: OIT will be adjusting default settings on the Research Computing Data Transfer Nodes
Downtime window start: 11/30/2023 5:00 AM
Downtime window end: 11/30/2023 6:00 AM
Affected services: koko-dtn which provides smb connectivity to the HPC cluster.
End-user impact: OIT will be reloading SMB on the servers in question which will in theory allow existing connections to continue.
Banner AppNav Maintenance
Description of change: The Banner AppNav that is used for the Banner Admin application will be upgraded, and the current server will be decommissioned.
Downtime window start: 11/30/2023 6:30 AM
Downtime window end: 11/30/2023 7:00 AM
Affected services: Banner admin might not be accessible while the switch happens, or current sessions might disconnect.
End-user impact: Staff will not be able to login to Banner Admin while the change takes place, current sessions might also be impacted.
Latest System & Network Status
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wed, 7/2/2025 and Thur 7/3/2025 from 12:00 AM to… Read more ›
- [Resolved] Virtual Apps is currently unavailableUpdate: Virtual Apps is now available again. We are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.
- [Resolved] OnBase unavailableOnBase is now available. We will continue to monitor the environment to make sure no additional issues arise. Thank you for your patience.
- Possible Phone InterruptionUsers may experience a temporary disruption with their office phones. We apologize for any inconvenience. OIT
- [Update] OnBase unavailableUpdate 2: OnBase continues to be unavailable but we are making progress and anticipate it to be ready by or before 10am. We will provide another update by 10am. ———– Update 1: OnBase is still unavailable but we are making… Read more ›
- Virtual Apps is currently unavailableWe are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.