OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, September 5 and Friday, September 6 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Banner Database updates
Description of change: Ellucian will be performing quarterly patch updates on Banner and other related database servers.
Downtime window start: 09/05/2024 2:00 AM
Downtime window end: 09/05/2024 6:00 AM
Affected services: Banner production, Appworx, Harvest, Follett bookstore, Oracle Enterprise Manager, ODS, Data Warehouse, Self Service, Touchnet
End-user impact: Listed services will be unavailable during this time.
Server Maintenance
Description of change: OIT is updating components to ensure document management websites remain secure.
Downtime window start: 09/05/2024 4:30 AM
Downtime window end: 09/05/2024 5:00 AM
Affected services: Onbase document management system
End-user impact: No end-user impact is expected
Server Maintenance
Description of change: OIT is updating components to ensure user account information servers (LDAP) maintain their secure communications channel.
Downtime window start: 09/05/2024 5:30 AM
Downtime window end: 09/05/2024 6:00 AM
Affected services: Applications that are custom configured to rely on the OUD (Oracle Unified Directory) LDAP servers directly instead of their frontend BigIP entry point.
End-user impact: No end-user impact is expected
Server Maintenance
Description of change: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
Downtime window start: 09/06/2024 2:00 AM
Downtime window end: 09/06/2024 7:00 AM
Affected services: Single-Sign On (SSO), email
End-user impact: No end-user impact is expected
Server Maintenance
Description of change: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
Downtime window start: 09/06/2024 2:00 AM
Downtime window end: 09/06/2024 7:00 AM
Affected services: There is no downtime expected
End-user impact: No end-user impact is expected
Latest System & Network Status
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 5/08/2025 from 12:00 AM to 9:00 AM during… Read more ›
- [RESOLVED]Banner admin and self-service unavailableThe cause was identified and resolved. All services have been restored. _____________________________________________________________________________ We have received reports that banner is unavailable. We are currently working with our vendor to investigate and resolve as soon as possible. We will provide updates as… Read more ›
- [Resolved] Mediasite CatalogThe issue authenticating with the Mediasite Catalogs in Canvas has been resolved.
- [Update] Mediasite CatalogWe believe we have identified the issue with the intermittent errors affecting the Mediasite Catalog in Canvas. We are currently taking steps to mitigate this issue. This process should be completed by this (Tuesday 5/29) evening.
- Mediasite CatalogSome users are reporting intermittent issues accessing the Mediasite Catalog in Canvas. A case has been opened and is pending with the vendor. If you encounter a stale request, you can attempt to side-step the issue by reloading the catalog… Read more ›
- [RESOLVED] Partial wireless outage on the Boca campus, General Classroom SouthUpdate (1:55pm): Wireless services have been restored and the OIT team is continuing to monitor the situation. ——— We are experiencing a partial WiFi outage in this building and are working to resolve the issue.