OIT Systems Maintenance – 7/31 – 8/2/2024
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks between 07/31 and 8/2/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
uAchieve Server Maintenance
Description of change: OIT will be updating the uAchieve server
Downtime window start: 07/31/2024 11:00 PM
Downtime window end: 08/01/2024 12:00 AM
Affected services: uAchieve ( DARS ) – Degree Audits
End-user impact: uAchieve will be unavailable during this time.
Server Maintenance
Description of change: OIT will be performing server maintenance on Single-Sign-On from 11:00pm to 12:00am on July 31st, 2024. This during this time, there may be interruptions logging into FAU services but we do not expect end-user impact.
Downtime window start: 07/31/2024 11:00 PM
Downtime window end: 08/01/2024 12:00 AM
Affected services: Potentially all services using SSO
End-user impact: This during this time, there may be interruptions logging into FAU services but we do not expect end-user impact.
Oracle Database Patch on Production
Description of change: OIT will be applying Oracle database patches.
Downtime window start: 08/01/2024 4:00 AM
Downtime window end: 08/01/2024 6:30 AM
Affected services: FrevvoApi, Egrades, Grouper, Graduate Admissions Application, Undergraduate Admissions Application, User Manager
End-user impact: The services listed will be unavailable during.
MYFAU Upcoming Release
Description of change: OIT will be updating MYFAU to include a new feature, Daily Course Schedule, and template update to bring pages up to new code standards.
Downtime window start: 08/01/2024 5:00 AM
Downtime window end: 08/01/2024 6:00 AM
Affected services: MYFAU
End-user impact: No end-user impact is expected during this time. Students will be able to see the Daily Course Schedule after the update.
Modification to AMCAS Email Update
Description of change: OIT will be modifying the Email update in Banner to prevent the email address to revert back to the student’s original email.
Downtime window start: 08/01/2024 6:00 AM
Downtime window end: 08/01/2024 8:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected during this time.
Slate Decisions GPA Loading
Description of change: OIT will be modifying the Slate integration to include new data points. No impact to systems are expected.
Downtime window start: 08/01/2024 6:00 AM
Downtime window end: 08/01/2024 8:00 AM
Affected services: Banner
End-user impact: No impact to systems are expected.
Update certificates for fau.edu
Description of change: OIT will be updating some TLS certificates prior to expiration to prevent interruption of services.
Downtime window start: 08/02/2024 12:00 AM
Downtime window end: 08/02/2024 12:05 AM
Affected services: We do not anticipate any impact as a result of this change, however HTTPS services will present a newer certificate to clients for any new sessions.
End-user impact: We do not anticipate any end user impact as a result of this change.
Latest System & Network Status
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 5/08/2025 from 12:00 AM to 9:00 AM during… Read more ›
- [RESOLVED]Banner admin and self-service unavailableThe cause was identified and resolved. All services have been restored. _____________________________________________________________________________ We have received reports that banner is unavailable. We are currently working with our vendor to investigate and resolve as soon as possible. We will provide updates as… Read more ›
- [Resolved] Mediasite CatalogThe issue authenticating with the Mediasite Catalogs in Canvas has been resolved.
- [Update] Mediasite CatalogWe believe we have identified the issue with the intermittent errors affecting the Mediasite Catalog in Canvas. We are currently taking steps to mitigate this issue. This process should be completed by this (Tuesday 5/29) evening.
- Mediasite CatalogSome users are reporting intermittent issues accessing the Mediasite Catalog in Canvas. A case has been opened and is pending with the vendor. If you encounter a stale request, you can attempt to side-step the issue by reloading the catalog… Read more ›
- [RESOLVED] Partial wireless outage on the Boca campus, General Classroom SouthUpdate (1:55pm): Wireless services have been restored and the OIT team is continuing to monitor the situation. ——— We are experiencing a partial WiFi outage in this building and are working to resolve the issue.