OIT Systems Maintenance, Thurs. May 30 from 12:01 AM to 7:00 AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/30/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Banner Maintenance
Description of change: OIT will be performing maintenance on Banner from 12:01 a.m. until 7:00 a.m. on May 30th. Banner will not be available during this time to allow the Ellucian support team to install the updates.
Downtime window start: 05/30/2024 12:01 AM
Downtime window end: 05/30/2024 7:00 AM
Affected services: Banner Admin, Self-Service, Registration
End-user impact: Banner will be unavailable during this time. All end users of Banner will be impacted
Server Migration: Transcript Request, OwlFiles, and Owl Residency Portal
Description of change: The following services will be migrated to a new host: Transcript Request, OwlFiles, and Owl Residency Portal
Downtime window start: 05/30/2024 6:30 AM
Downtime window end: 05/30/2024 7:00 AM
Affected services: Transcript Request, OwlFiles, Owl Residency Portal
End-user impact: No end-user impact is expected during this time
Modifications to the process of Slate decision posting to Banner
Description of change: Modifications have been made to the process of posting admission decisions from Slate to Banner.
Downtime window start: 05/30/2024 7:00 AM
Downtime window end: 05/30/2024 8:00 AM
Affected services: Banner and Slate
End-user impact: No end-user impact is expected during this time.
Latest System & Network Status
- [Resolved] Virtual Apps is currently unavailableUpdate: Virtual Apps is now available again. We are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.
- [Resolved] OnBase unavailableOnBase is now available. We will continue to monitor the environment to make sure no additional issues arise. Thank you for your patience.
- Possible Phone InterruptionUsers may experience a temporary disruption with their office phones. We apologize for any inconvenience. OIT
- [Update] OnBase unavailableUpdate 2: OnBase continues to be unavailable but we are making progress and anticipate it to be ready by or before 10am. We will provide another update by 10am. ———– Update 1: OnBase is still unavailable but we are making… Read more ›
- Virtual Apps is currently unavailableWe are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.
- [RESOLVED] Network and Phone outage at the Seatech campusWe are currently experiencing a network issue on the Seatech campus due to a vendor outage. We are working with the vendor to resolve the problem as soon as possible. Thank you