Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday 10/2, Thursday, 10/3, Friday 10/4, from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Upgrade Jupiter WAN switch
Description of change: OIT will be upgrading the wide-area network (WAN) switch in Jupiter
Downtime window start: 10/02/2024 6:00 AM
Downtime window end: 10/02/2024 7:00 AM
Affected services: Internet access for the Jupiter campus will be out during this time.
End-user impact: The Jupiter campus will lose network during the cutover

Forticlient Upgrades – Building 22 – Wednesday October 2nd
Description of change: OIT will be deploying Advanced VPN client updates to users of Building 22 starting at 7:00 a.m. on Wednesday October 2nd. OIT staff will be prompted to install updates to their VPN client software after that time.
Downtime window start: 10/02/2024 7:00 AM
Downtime window end: 10/02/2024 7:05 AM
Affected services: Advanced VPN Clients in use by OIT staff
End-user impact: OIT staff will be prompted to update their VPN Client software. User may delay installation until later in the day if they wish, but installing the update will require a reboot shortly thereafter.

Forticlient Changes for a subset of IT Staff
Description of change:
Downtime window start: 10/02/2024 7:00 AM
Downtime window end: 10/02/2024 7:05 AM
Affected services: NETSEC VPN for Networking and Security staff
End-user impact: Users should not see any impact if they are connecting from a university-owned and managed device. If a user tries to connect to the NETSEC VPN from a personal device, they will receive a failure message when logging in.

Server Maintenance
Description of change: OIT will be performing Banner server maintenance.
Downtime window start: 10/03/2024 3:00 AM
Downtime window end: 10/03/2024 4:00 AM
Affected services: Banner
End-user impact: Banner will be unavailable during the window

Server upgrade
Description of change: OIT will be upgrading the Appworx system
Downtime window start: 10/03/2024 4:00 AM
Downtime window end: 10/03/2024 7:00 AM
Affected services: Appworx production
End-user impact: Appworx will be unavailable during this time.

BHRIC Network Maintenance
Description of change: OIT Will be performing network maintenance affecting the BHRIC network from 12:00 a.m. until 1:00 a.m. on Friday October 4th. During this time, connectivity between the BHRIC networks and the rest of FAU on the Boca Raton campus will be briefly interrupted.
Downtime window start: 10/04/2024 12:00 AM
Downtime window end: 10/04/2024 1:00 AM
Affected services: Systems on the Boca Raton BHRIC network
End-user impact: Systems on the BHRIC will have a momentary loss of connectivity as the new changes are applied and routes reconverge