OIT Systems Maintenance, June 12, 13, & 15 from 12:01 AM to 7:00 AM
Office of Information Technology will be performing systems maintenance and updates on June 12, 13, and 15 from 12:01 AM to 7:00 AM during OIT maintenance window. The following systems will be specifically impacted:
Disable Microsoft Recall Features on University Owned Devices
Description of change: OIT will be implementing proactive changes on Wednesday June 12th to disable Microsoft Copilot+ Recall features on newer systems in order to protect sensitive university and personal information.
Downtime window start: 06/12/2024 8:00 AM
Downtime window end: 06/12/2024 8:00 AM
Affected services: No end user services are impacted by this change
End-user impact: There should be no end user impact at the time the changes are applied. When Copilot+ systems are released at the end of the month, such systems will have the Recall feature disabled when joined to AD or Enrolled in Intune.
Data Center Storage Upgrade (Netapp Production Cluster)
Description of change: OIT will perform software upgrades to the Netapp Production Cluster
Downtime window start: 06/13/2024 12:00 AM
Downtime window end: 06/13/2024 7:00 AM
Affected services: No downtime is expected, but there is a potential to affect all services dependent on NetApp storage, including major ones like:
Banner
OIM
Andi Shares
Ibiweb
MSSQL databases and services dependent on those
Network Registration
Grouper
Owlapps
Edocs
Papercut
End-user impact: No downtime is expected but there is a potential to affect all services dependent on NetApp storage (see list above).
Process for loading post-secondary schools after admission apps have been loaded
Description of change: OIT will apply some changes to allow loading of schools after admission apps have been loaded. Also, some changes will be made for loading post-secondary schools. In addition, self-reported degree dates for post-secondary schools will no longer be loaded and a filter will be added to prevent loading fau school records into the transfer school table.
Downtime window start: 06/13/2024 6:00 AM
Downtime window end: 06/13/2024 7:00 AM
Affected services: Banner
End-user impact: There is no end-user impact during the change.
Loading Corporate Attribute From Slate To Banner For Corporate Apps
Description of change: OIT is applying updates to Banner
Downtime window start: 06/13/2024 6:00 AM
Downtime window end: 06/13/2024 8:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected during this time.
Network Maintenance – HBOI
Description of change: OIT will be performing network maintenance affecting the HBOI campus from 12:00 a.m. until 2:00 a.m on Sunday June 9th. During this time, connectivity to services at HBOI and connectivity from HBOI to the internet will be disrupted for periods of time during the maintenance window.
Downtime window start: 06/15/2024 9:00 PM
Downtime window end: 06/15/2024 11:00 PM
Affected services: Access to the Internet and services located at HBOI will be down for HBOI during this switchover.
End-user impact: HBOI will lose connectivity during this time.
Latest System & Network Status
- [RESOLVED] Issue with outbound calls on Davie CampusDavie phones are having issues making outbound calls. If there is an emergency please use a cellular device. We are actively working with the service provider to resolve the issue.
- [RESOLVED] – Single Sign-On Interruption – Unsupported RequestUPDATE 01/06/25 10:45AM: Our team identified the issue, and it has been corrected. Maintenance will be done later tonight to ensure this issue does not happen again. ORIGINAL MESSAGE: Some users may get the following message when trying to login… Read more ›
- Network Maintenance – All Campuses – December 19th from 12:00 a.m. until 3:00 a.m.OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Thursday December 19th. During this window, all campuses will experience brief interruptions in connectivity to the internet and to internal network-based services.
- [Resolved] Papercut web printing offline Thursday 12/5/24 from 5AM to 8AMPapercut web printing from fauprint.fau.edu will be offline this Thursday morning, 12/5/24 between 5AM and 8AM while we perform maintenance on the system. This outage will not affect other methods of Papercut printing such as with the Papercut client or… Read more ›
- [Resolved] Service outages reported for Microsoft 365Microsoft is currently experiencing issues worldwide. This affects Outlook and Teams apps, among others. Microsoft is working on the issue and will post updates when available.
- [Resolved] Issues Affecting Canvas Login AttemptsThis issue has been resolved as per Instructure’s status page. Users are currently experiencing errors when attempting to log into Canvas. This has been reported and is being investigated. If you experience issues, please try to sign in later. We… Read more ›