OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 2/06/2025 from 4:00 AM to 8:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Printing Services Maintenance
Description of change: OIT will be upgrading printing services used in the computer labs, library, and web printing on Thursday, February 6th, between the hours of 4AM and 7AM.
Change window start: 2/06/2025 4:00 AM
Change window end: 2/06/2025 7:00 AM
Affected services: Papercut pay for printing services including lab printing, pop-up client printing and web printing via fauprint.fau.edu.
Expected End-user impact: Printing services in the labs, library, and fauprint.fau.edu will be intermittently unavailable during this upgrade.
Deploy New Alert Software that will replace Altertus to Boca
Description of change: OIT will silently push out new SirCom alert software to all Intune/SCCM managed laptops and desktops for the Boca Campus starting Friday, February 7, at midnight.
Change window start: 2/07/2025 12:00 AM
Change window end: 2/14/2025 12:00 AM
Affected services: Intune Managed desktops and laptops
Expected End-user impact: None.
Banner graduation date change for College of Medicine
Description of change: OIT will be making a change to update the graduation date for the entire upcoming College of Medicine graduation class from 5/5/2025 – 5/6/2025.
Change window start: 2/06/2025 6:00 AM
Change window end: 2/06/2025 8:00 AM
Affected services: Banner
Expected End-user impact: ​Services will be available.
Latest System & Network Status
- [Resolved] Virtual Apps is currently unavailableUpdate: Virtual Apps is now available again. We are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.
- [Resolved] OnBase unavailableOnBase is now available. We will continue to monitor the environment to make sure no additional issues arise. Thank you for your patience.
- Possible Phone InterruptionUsers may experience a temporary disruption with their office phones. We apologize for any inconvenience. OIT
- [Update] OnBase unavailableUpdate 2: OnBase continues to be unavailable but we are making progress and anticipate it to be ready by or before 10am. We will provide another update by 10am. ———– Update 1: OnBase is still unavailable but we are making… Read more ›
- Virtual Apps is currently unavailableWe are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.
- [RESOLVED] Network and Phone outage at the Seatech campusWe are currently experiencing a network issue on the Seatech campus due to a vendor outage. We are working with the vendor to resolve the problem as soon as possible. Thank you