OIT Systems Maintenance, Thurs. Sept. 21 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/21/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Network Maintenance – VPN
Description of change: OIT will be making security changes to all VPN services.
Downtime window start: 09/20/2023 12:00 AM
Downtime window end: 09/20/2023 1:00 AM
Affected services: VPN
End-user impact: If a user is using one of the EOL operating systems (Win 7, Win 8.1, macOS 10.14, and macOS 10.15) they will not be able to connect to VPN and receive an error message to check the OS version.
Network Maintenance – Firewall
Description of change: OIT will be rebooting a firewall.
Downtime window start: 09/20/2023 12:00 AM
Downtime window end: 09/20/2023 3:00 AM
Affected services: Azure SSO, Azure Kubernetes, Azure BigIP, Azure CL Connect, Omeka web server, Azure PD Smart Cop
End-user impact: SSO and other Azure hosted services will be unavailable.
Server Maintenance
Description of change: OIT is making a secure web (https) setting change to comply with policy requirements
Downtime window start: 09/21/2023 6:00 AM
Downtime window end: 09/21/2023 6:15 AM
Affected services: Banner web virtual hosts
End-user impact: No end-user impact is expected.
Grants Era Portal Maintenance
Description of change: Maintenance work will be done on the Division of Research Grants Era Portal web application. Identified software will be removed from the server that hosts this web application.
Downtime window start: 09/21/2023 9:00 AM
Downtime window end: 09/21/2023 10:00 AM
Affected services: Grants Era portal
End-user impact: Division of Research users
Deploy Load jobs of CLT test scores
Description of change: New jobs and modifications to the EDI process will be implemented to load CLT test scores to Banner.
Downtime window start: 09/21/2023 12:00 AM
Downtime window end: 09/21/2023 12:05 AM
Affected services: Banner and EDI jobs
End-user impact: Applicants who have taken CLT test will have their scores loaded to Banner
Banner program change
Description of change: OIT will apply Fall update for Banner FA counselor function.
Downtime window start: 09/21/2023 12:00 AM
Downtime window end: 09/21/2023 1:00 AM
Affected services: Banner Financial Aid
End-user impact: No end-user impact is expected
Execute purge process for five tables in Production
Description of change: Ellucian, a third-party vendor, will execute the purge process to remove data older than 280 days from five tables in Banner Production.
Downtime window start: 09/21/2023 12:00 AM
Downtime window end: 09/21/2023 7:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected
Latest System & Network Status
- [RESOLVED] Network Stability Issues – Jupiter CampusThe network stability issues on the Jupiter campus have been resolved and stable network connectivity was restored around 4:30.
- Network Instability – Jupiter CampusThe Jupiter campus is experiencing network instability again affecting connectivity to the internet. OIT is currently working to resolve the issue and restore network connectivity to normal.
- [RESOLVED] Network Instability – Jupiter CampusThe network instability issues at the Jupiter campus were resolved around 8:40 a.m. this morning. OIT has been monitoring the situation and has not seen further disruptions in the network after that time.
- Network Instability – Jupiter CampusThe Jupiter campus is currently experiencing intermittent network connectivity following a power issue this morning and OIT is currently working to stabilize connectivity. These disruptions are causing intermittent issues accessing the internet and on-campus services
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks from Wednesday, 10/08 until Friday, 10/11 between 12:01 AM to… Read more ›
- [RESOLVED] Banner Services OutageUpdate: 10/03/24 9:27AM: We have restored all services at this time. If for some reason something is not working, please first close all your browser windows and try again, and/or restart your computer. If the service still does not work,… Read more ›