Resolved – Single Sign On (SSO) Service Interruption
Update: Our single sign on (SSO) service is now fully restored and working as intended. If you have any issues with services, just close all your browser windows and re-try logging in. Thank you. Original Post: We have detected an… Read more ›
Update:
Our single sign on (SSO) service is now fully restored and working as intended. If you have any issues with services, just close all your browser windows and re-try logging in. Thank you.
Original Post:
We have detected an issue with our single sign on (SSO) service where users may be getting a 503 error and not able to sign-in to new applications. Our single sign on service is now routing to a backup location. Users may need to close all browser windows and start a new session to ensure they can login correctly. Users already logged into applications, should not be impacted. We are now working towards restoring our main services for single sign on. We apologize for the inconvenience.
Latest System & Network Status
- Mediasite resolution delayedSome users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.
- [Resolved] Mediasite DisruptionMitigation steps have been completed
- Mediasite DisruptionInvestigating – The vendor is investigating a potential issue in the Video Cloud environment and will provide more information when possible.
- [RESOLVED] Network Stability Issues – Jupiter CampusThe network stability issues on the Jupiter campus have been resolved and stable network connectivity was restored around 4:30.
- Network Instability – Jupiter CampusThe Jupiter campus is experiencing network instability again affecting connectivity to the internet. OIT is currently working to resolve the issue and restore network connectivity to normal.
- [RESOLVED] Network Instability – Jupiter CampusThe network instability issues at the Jupiter campus were resolved around 8:40 a.m. this morning. OIT has been monitoring the situation and has not seen further disruptions in the network after that time.