[RESOLVED] TouchNet Systems Maintenance, Friday, June 9th from 3:00 AM to 7:00 AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, June 9th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Latest System & Network Status
- OIT Systems Maintenance, Thurs. Nov 30 from 12:01AM to 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/30/2023 from 12:01 AM to 7:00 AM during… Read more ›
- [resolved] OneDrive unavailable for some usersCurrently some users may receive an error when attempting to access their OneDrive. We are working on resolving this issue and will post an update when complete. –Update, this issue has been resolved and OneDrive should be accessible for all… Read more ›
- Resolved – Banner Admin Login IssuesUPDATE 3:47PM: Our Ellucian Managed Services Provider restarted services and cleared some items for the service that they believe were causing the issues with the login times. For the past few hours the Banner Admin has been stable. We will… Read more ›
- OIT Systems Maintenance, Thurs. Nov 16 from 12:01AM – 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/16/2023 from 12:01 AM to 7:00 AM during… Read more ›
- [Resolved] MYFAU Mobile App Mail IssuesThe issue has been resolved. If you continue to have problems, please try clearing your cache or restarting your phone to clear any lingering caching issues. —— We have received reports of users having issues logging into Outlook mail from… Read more ›
- [RESOLVED] Banner Admin performance issuesWe are currently experiencing some performance issues with Banner Admin resulting in slow login times. Our team is currently working to restore the service to normal performance levels. We apologize for any inconvenience. OIT