[RESOLVED] TouchNet Systems Maintenance, Friday, June 9th from 3:00 AM to 7:00 AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, June 9th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Latest System & Network Status
- [RESOLVED]AT&T users may experience issues accessing Single Sign On and Office 365Microsoft has confirmed an outage which is impacting AT&T users. If connected to AT&T, you may experience issues accessing FAU sites that use Single Sign-On, or any Microsoft Office 365 application. We will post updates as they are available. OIT
- [RESOLVED] – Banner Maintenance – Update 2UPDATE 09/13/2024 1:39AM: All Banner services are now operational. If you experience any issues report them to the OIT Help Desk. UPDATE 09/12/2024 2:12PM: Banner Admin services have been restored, however, currently Banner Self-Service is offline. We will be restarting… Read more ›
- RESOLVED – Banner Services OutageAll services have been restored in production. We are currently experiencing a Banner outage. Services such as Admin, Registration and other Banner services are not operational. We are investigating the issue now, and restoring services as quickly as possible.
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks between 9/10/2024 and 9/13/2024 from 12:01 AM to 7:00 AM.… Read more ›
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, September 5 and Friday, September 6 from 12:01… Read more ›
- [RESOLVED] MYFAU slow to loadThis issue has been resolved. —————— MYFAU is currently experiencing a system wide issue that is causing pages to take long to load. The vendor is aware and is working on resolving the issue. We apologize for any inconvenience. OIT