[RESOLVED] TouchNet Systems Maintenance, Friday, June 9th from 3:00 AM to 7:00 AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, June 9th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Latest System & Network Status
- OIT Systems Maintenance, Thurs. Sept 28 from 12:01AM to 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/28/2023 from 12:01 AM to 7:00 AM during… Read more ›
- [RESOLVED] Network outage 12:15 – 5:00 amThe network outage has been resolved and all connections to the Internet have been restored.
- Mediasite UpdateThe vendor will be updating Mediasite to the latest release during the scheduled maintenance window on September 23, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
- OIT Systems Maintenance, Thurs. Sept. 21 from 12:01AM to 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/21/2023 from 12:01 AM to 7:00 AM during… Read more ›
- Resolved – Single Sign On (SSO) Service InterruptionUpdate: Our single sign on (SSO) service is now fully restored and working as intended. If you have any issues with services, just close all your browser windows and re-try logging in. Thank you. Original Post: We have detected an… Read more ›
- OIT Systems Maintenance, Thurs. Sept 14 from 12:01AM to 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/14/2023 from 12:01 AM to 7:00 AM during… Read more ›