[RESOLVED] TouchNet Systems Maintenance, Friday, June 9th from 3:00 AM to 7:00 AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, June 9th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Latest System & Network Status
- Frevvo Authenticated Forms Have Resumed Normal OperationForms.fau.edu’s Frevvo forms requiring authorization have been restored to normal operation. Thank you for your patience and understanding.
- Frevvo Authenticated Forms Currently UnavailableWe are currently experiencing issues with Frevvo online forms that require user authentication. Our team is actively investigating the problem. We will provide an update as soon as more information becomes available. Thank you for your patience.
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wed, 7/9/2025 and Thur 7/10/2025 from 12:00 AM to… Read more ›
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wed, 7/2/2025 and Thur 7/3/2025 from 12:00 AM to… Read more ›
- [Resolved] Virtual Apps is currently unavailableUpdate: Virtual Apps is now available again. We are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.
- [Resolved] OnBase unavailableOnBase is now available. We will continue to monitor the environment to make sure no additional issues arise. Thank you for your patience.