[RESOLVED] Transcript Request/Payments Issue
Transcript requests are now functional again. Any issues please report them to the Help Desk. We have been experiencing issues with our Transcript request/payments service as of Friday, May 31st, 2024. We have removed the options that are not working… Read more ›
Transcript requests are now functional again. Any issues please report them to the Help Desk.
We have been experiencing issues with our Transcript request/payments service as of Friday, May 31st, 2024. We have removed the options that are not working currently, and added an message referencing the service interruption. We are working with our vendors to restore this service. Thank you for your understanding.
Latest System & Network Status
- Issue signing into Office Apps on Windows ComputersWe have identified an issue with Duo Authentication when signing into Office Apps on Windows computers. After Duo, the application just hangs and you are unable to activate Office. We are currently investigating. OIT
- Microsoft Entra MFA / Microsoft Authenticator replacing DuoStarting Today, September 16th, Florida Atlantic University will begin transitioning Employees from DUO to Microsoft Entra MFA for secure login to Microsoft applications. What’s Happening: Employees will begin seeing a 4P prompt to setup the Microsoft Authenticator when signing into FAU… Read more ›
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday and Thursday, 9/17/2025 – 9/18/2025 from 9:00 PM… Read more ›
- [RESOLVED] OnBase unavailableUpdate: The issue has been identified and corrected — OnBase is now available. We apologize for the inconvenience. OnBase is currently unavailable and we are investigating the issue.
- [Resolved] Issues with DUO multi-factor authenticationWe have identified a problem with the multi-factor authentication application when signing into FAU resources. We are working to resolve the issue.
- [RESOLVED]Cisco Finesse Call Centers UnavailableCisco Finesse call centers are currently unavailable. Users are unable to sign-in to the system. We are investigating and will post an update as soon as possible. We apologize for the inconvenience. OIT