OIT Systems Maintenance – 7/3/24 & 7/6/24
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on 07/03/24 from 06:00 AM to 8:00 AM and 78/6/24 from 10:00AM to 8:00PM.
Appworx Job Update
Description of change: OIT will make changes in Banner to allow the Registrar’s Office to add course attributes in batch
Downtime window start: 07/03/2024 6:00 AM
Downtime window end: 07/03/2024 8:00 AM
Affected services: Banner
End-user impact: Students (Course level)
OwlDone – Text Change
Description of change: OIT will update the “Register Your Vehicle” grid in OwlDone to inform the students parking permit to Fall semester will be available at the start of Fall 2024.
Downtime window start: 07/03/2024 6:00 AM
Downtime window end: 07/03/2024 8:00 AM
Affected services: OwlDone
End-user impact: Students
VPN Management Server Maintenance
Description of change: OIT will be performing maintenance on the Advanced VPN infrastructure from 10:00 a.m. until 8:00 p.m. on Saturday July 6th. During this time, there may be periods of time where newly installed Advanced VPN clients may be unable to obtain configuration. This maintenance should not affect the use of Advanced or Basic VPN.
Downtime window start: 07/06/2024 10:00 AM
Downtime window end: 07/06/2024 8:00 PM
Affected services: Advanced VPN
End-user impact: We anticipate minimal end user impact limited to any user that installs the advanced VPN client for the first time. There will be a period of time during the maintenance where new clients will be unable to get a license or a configuration file. Existing clients will work while the server is under maintenance.
Latest System & Network Status
- Mediasite resolution delayedSome users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.
- [Resolved] Mediasite DisruptionMitigation steps have been completed
- Mediasite DisruptionInvestigating – The vendor is investigating a potential issue in the Video Cloud environment and will provide more information when possible.
- [RESOLVED] Network Stability Issues – Jupiter CampusThe network stability issues on the Jupiter campus have been resolved and stable network connectivity was restored around 4:30.
- Network Instability – Jupiter CampusThe Jupiter campus is experiencing network instability again affecting connectivity to the internet. OIT is currently working to resolve the issue and restore network connectivity to normal.
- [RESOLVED] Network Instability – Jupiter CampusThe network instability issues at the Jupiter campus were resolved around 8:40 a.m. this morning. OIT has been monitoring the situation and has not seen further disruptions in the network after that time.