OIT Systems Maintenance – 7/3/24 & 7/6/24
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on 07/03/24 from 06:00 AM to 8:00 AM and 78/6/24 from 10:00AM to 8:00PM.
Appworx Job Update
Description of change: OIT will make changes in Banner to allow the Registrar’s Office to add course attributes in batch
Downtime window start: 07/03/2024 6:00 AM
Downtime window end: 07/03/2024 8:00 AM
Affected services: Banner
End-user impact: Students (Course level)
OwlDone – Text Change
Description of change: OIT will update the “Register Your Vehicle” grid in OwlDone to inform the students parking permit to Fall semester will be available at the start of Fall 2024.
Downtime window start: 07/03/2024 6:00 AM
Downtime window end: 07/03/2024 8:00 AM
Affected services: OwlDone
End-user impact: Students
VPN Management Server Maintenance
Description of change: OIT will be performing maintenance on the Advanced VPN infrastructure from 10:00 a.m. until 8:00 p.m. on Saturday July 6th. During this time, there may be periods of time where newly installed Advanced VPN clients may be unable to obtain configuration. This maintenance should not affect the use of Advanced or Basic VPN.
Downtime window start: 07/06/2024 10:00 AM
Downtime window end: 07/06/2024 8:00 PM
Affected services: Advanced VPN
End-user impact: We anticipate minimal end user impact limited to any user that installs the advanced VPN client for the first time. There will be a period of time during the maintenance where new clients will be unable to get a license or a configuration file. Existing clients will work while the server is under maintenance.
Latest System & Network Status
- Intermittent login issues accessing BannerSome users may experience an error when trying to access Banner Self-service, Admin, or any other Banner services. We are investigating and will update as soon as possible. OIT
- Outlook/email issues on iOSUsers may be unable to access their email using the native mail app on iOS devices. You may get prompted to login. Microsoft has posted the following status at https://portal.office.com/servicestatus We will update as more information is available.
- [RESOLVED] Wireless restored on the Jupiter campusAll wireless services have been fully restored.
- [RESOLVED] Partial wireless outage on the Jupiter campusWe are experiencing a partial WiFi outage on the Jupiter campus. We are working to resolve the issue. Thank you
- [RESOLVED] Papercut web printing (fauprint.fau.edu) intermittently offline between 12PM and 1PM on Tuesday 2/25/2025Maintenance has concluded. ==================================================================== We are performing maintenance on Papercut web printing between 12PM and 1PM today. This work may require the service to be offline for brief periods during this time.
- [Resolved] 02/22/2025 Research Computing OutageFAU OIT Research Computing experienced an Air Conditioning outage on the Jupiter Campus today, February 22, 2025. Physical Plant and OIT have corrected the issue, and most online services are currently available. The team is investigating the HPC clusters and… Read more ›