OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 2/06/2025 from 4:00 AM to 8:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Printing Services Maintenance
Description of change: OIT will be upgrading printing services used in the computer labs, library, and web printing on Thursday, February 6th, between the hours of 4AM and 7AM.
Change window start: 2/06/2025 4:00 AM
Change window end: 2/06/2025 7:00 AM
Affected services: Papercut pay for printing services including lab printing, pop-up client printing and web printing via fauprint.fau.edu.
Expected End-user impact: Printing services in the labs, library, and fauprint.fau.edu will be intermittently unavailable during this upgrade.
Deploy New Alert Software that will replace Altertus to Boca
Description of change: OIT will silently push out new SirCom alert software to all Intune/SCCM managed laptops and desktops for the Boca Campus starting Friday, February 7, at midnight.
Change window start: 2/07/2025 12:00 AM
Change window end: 2/14/2025 12:00 AM
Affected services: Intune Managed desktops and laptops
Expected End-user impact: None.
Banner graduation date change for College of Medicine
Description of change: OIT will be making a change to update the graduation date for the entire upcoming College of Medicine graduation class from 5/5/2025 – 5/6/2025.
Change window start: 2/06/2025 6:00 AM
Change window end: 2/06/2025 8:00 AM
Affected services: Banner
Expected End-user impact: Services will be available.
Latest System & Network Status
- Duo SMS/Telephony Authentication unavailableOur two factor authentication Duo is currently experiencing an issue causing SMS and Phone Call delivery failures. The vendor is currently investigating and a status is available at https://status.duo.com/ Duo Mobile push notifications continue to function as normal and we… Read more ›
- UPDATE: Network Maintenance – Building GS 2 February 6th between 6-7amUpdate: We are aware there is an issue in GS 2 with the phones and currently working to resolve as soon as possible.————————————————————————— OIT will be performing network maintenance in building GS 2 tomorrow February 6th between 6-7am. During this… Read more ›
- Banner Self-Service Maintenance, Thursday, February 6th @ 8:30AM to 9:30AMWe will be performing maintenance on the Banner Self-Service system this upcoming Thursday, starting at 8:30AM and ending 9:30AM. Due to OIT having to coordinate with multiple vendor resources, this maintenance has to be performed during working hours. This maintenance… Read more ›
- [RESOLVED] Intermittent DNS lookup issuesThe cause of the issue has been identified and corrected, no further issues at this time.
- Intermittent DNS lookup issuesOIT is investigating DNS related issues which may cause internal websites not to load. More information will be provided as it becomes available.
- [Monitoring] Mediasite Unavailable (FAU networks)Mediasite is once again accessible from FAU campus networks. Classroom recordings from 1/28/2025 are in process now and should be available shortly. We continue to monitor the service for any recuring issues.