Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wed, 7/2/2025 and Thur 7/3/2025 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

1. Email Server Maintenance
   • Description: We are upgrading our incoming email servers.
   • Start Time: 7/2/2025 0:00
   • End Time: 7/2/2025 2:00
   • Impacted Services: Incoming email, outgoing email
   • End User Impact: Incoming email flow may be affected as 365 mail servers use different spam detection technology than fortimails. Outgoing email flow may be affected as new SMTP server will use different mail delivery technology than fortimails.
2. Research Computing AI – OwlChat WebUI
   • Description: The Research Computing AI – OwlChat WebUI service will be offline from 5 am to 7 am on June 26, 2025 for scheduled maintenance. This will prevent researchers, students, and employees from utilizing custom large language models based on the OwlChat WebUI service ([https://chat.hpc.fau.edu](https://chat.hpc.fau.edu)).
   • Start Time: 7/3/2025 5:00
   • End Time: 7/3/2025 7:00
   • Impacted Services: OwlChat WebUI: [https://chat.hpc.fau.edu](https://chat.hpc.fau.edu), OwlChat Toolkit: [https://chat-llm.hpc.fau.edu/](https://chat-llm.hpc.fau.edu/), On Premise Models: Llama, Ollama, Phi, Gemini
   • End User Impact: The following services may be impacted: OwlChat WebUI, OwlChat Toolkit, On Premise Models.
3. Jupiter Campus System Migrations
   • Description: Systems will be migrating several resources from older hardware to newer hardware. Some network services may be temporarily impacted by this migration during the change window.
   • Start Time: 7/3/2025 4:00
   • End Time: 7/3/2025 6:00
   • Impacted Services: DNS and DHCP
   • End User Impact: All on-campus members of the Jupiter community will experience brief DNS and DHCP outages during the migrations.
4. Banner Maintenance
   • Description: OIT will be performing maintenance on Banner from 12:00 a.m. until 7:00 a.m. on Thur. 3 Jul. Banner will not be available during this time.
   • Start Time: 7/3/2025 0:00
   • End Time: 7/3/2025 7:00
   • Impacted Services: Banner Admin, Self-Service, Registration, Access Management, ODS
   • End User Impact: All end users of Banner.
5. PaperCut Database Migration
   • Description: This change involves migrating the database for the Papercut service to a new SQL Server environment to improve reliability, performance, and align with current infrastructure.
   • Start Time: 7/2/2025 9:00
   • End Time: 7/2/2025 10:00
   • Impacted Services: Papercut
   • End User Impact: A brief interruption to printing services may occur during the database migration.
6. Banner Server Maintenance
   • Description: We are decommissioning several production Banner servers that are no longer in use. The virtual servers will first be shut down and later deleted. There will be no impact to user services for these decommissioned servers.
   • Start Time: 7/3/2025 0:00
   • End Time: 7/3/2025 6:00
   • Impacted Services: Not Applicable
   • End User Impact: Not Applicable